Planning & Institutional Effectiveness (PIE)

Planning & Institutional Effectiveness furthers the College’s mission and commitment to student success by providing accurate, timely, and actionable information to facilitate evidence-based inquiry, planning to improve institutional effectiveness and support continuous improvement, and decision-making.

Services we provide:

  • Accreditation – Coordinate cross-campus collaborative efforts related to accreditation self-studies. Support and coordinate ongoing planning, implementation, and achievement of accreditation recommendations received. Serve as the institution’s Accreditation Liaison Officer (ALO) to the Northwest Commission on Colleges and Universities (NWCCU).
  • Assessment – Ensure robust and on-going assessment of learning outcomes at the course, program, and general education levels. Ensure assessment of service area outcomes. Document college-wide program review and the use of assessment data for on-going improvement.
  • Data Management System – Provide leadership within the College for the integrated data management system (PeopleSoft/ctcLink), including process creation, improvement, and documentation.
  • Grant Development – Provide guidance and support for grant development at the College, supporting needs assessment and performance metric development, as well as cross-campus communication related to grant development. Prioritize grant efforts that align with the strategic objectives set by the President and Board of Trustees.
  • Institutional Effectiveness – Coordinate with all departments across campus to connect planning, assessing, and resource allocation/budgeting in support of mission fulfillment. Coordinate institutional program, process, and service improvement efforts. Evaluate the College’s progress towards mission fulfillment.
  • Institutional Research – Provide key data points to support ongoing operations and assessment efforts through the collection, analysis, and synthesis of information that informs continuous improvement at the institution. Direct the development and use of interactive data reporting tools on College performance indicators. Ensure accurate reporting to the State Board for Community and Technical Colleges (SBCTC) and other outside agencies.
  • Planning – Lead and direct all institutional planning including long-term and annual strategic planning efforts and President and Board of Trustees’ planning. Help set institutional priorities and provide data-informed recommendations to the President, Executive Team, and instructional leadership at the College.
  • Project Management – Provide project management training and tools to support and improve college projects by putting structure and timelines around your project. Manage a variety of campus-wide projects.

Our Team

Cheryl Allendoerfer
Director of Grant Development & Management
(206) 546-4717


Ann Garnsey-Harter
Associate Vice President – Planning, Institutional Effectiveness, & Project Management
(206) 546-5879


Douglas Haub
Lead Business & Data Analyst


Celine Pastore
Research Analyst
(206) 546-7616


Juliet Scarpa
Data Analyst