To get started in ctcLink, activate your account then log in to get familiar with the system. Check out ctcLink resources and attend training sessions or reach out via our Support Center if you need assistance.

Activate your account

Before you can log into ctcLink, you must activate your account.

Activate your account

Access ctcLink

Once you have activated your account, you can log into ctcLink and get started!

Login to ctcLink

Resources

View tutorials with step-by-step instructions and additional resources to help guide you through ctcLink processes.

See ctcLink resources

Training

Training sessions and drop-in support hours are available both in-person and online via Zoom.

See upcoming training

Troubleshooting

Having issues? Start here to find solutions to the most common ctcLink problems.

See solutions

ctcLink ID Lookup

Login using your Shoreline email address and password to see your ctcLink ID.

Look up your ID now

Get Help

Have questions? Attend a Zoom drop-in session, chat with a live agent during chat hours, or visit our Support Center where you can search through hundreds of articles to find the answers to your questions.

Live Chat

The live chat schedule is:

Monday-Thursday | 8am-8pm

Friday | 8am-5pm

Chat with an agent

Zoom Support

Training sessions and drop-in support hours are available daily.

 

View all upcoming sessions

Support Center

The Shoreline Support Center has 24/7 self-service resources available to answer your questions.

Visit the Support Center

Key Dates & Shutdowns

The weeks before and after ctcLink launch require the college to cease some activities during the transition. Please make a note of these important dates.

Start Date(show) End Date(hide) Date Description
03/18/2022 04/02/2022 April 1 Tuition Payment Due Date - Tuition is due April 1 by 3pm PST. For students who enroll late (after April 1), tuition is due within 24 hours
04/21/2022 04/22/2022 April 21 ctcLink service disruption due to the DG6-B Bio-Demo Conversion. ctcLink will be unavailable from 9pm on 4/21 until 4am on 4/22
04/22/2022 04/25/2022 April 22 ctcLink service disruption due to the DG6-B Weekend Conversion and ctcLink launch for Clover Park Technical College, Columbia Basin College, and Walla Walla Community College. ctcLink will be unavailable from 3pm on 4/22 until 8am on 4/25
05/05/2022 05/06/2022 May 5 ctcLink service disruption due to the DG6-C Bio-Demo Conversion. ctcLink will be unavailable from 9pm on 5/5 until 4am on 5/6
05/06/2022 05/09/2022 May 6 ctcLink service disruption due to the DG6-C Weekend Conversion and ctcLink launch for Bates Technical College, South Puget Sound Community College, and Yakima Valley College. ctcLink will be unavailable from 3pm on 5/6 until 8am on 5/9

 

About ctcLink

Find out anything you would like to know about the project and how it is impacting students.

FAQs

Get all of your questions about ctcLink and how it will impact your work answered!

ctcLink Updates

Keep up-to-date with all of the changes brought about by the switch to ctcLink!