To get started in ctcLink, activate your account then log in to get familiar with the system. Check out ctcLink resources and attend training sessions or reach out via our Support Center if you need assistance.
Have questions? Attend a Zoom drop-in session, chat with a live agent during chat hours, or visit our Support Center where you can search through hundreds of articles to find the answers to your questions.
The live chat schedule is:
Monday-Thursday | 8am-8pm
Friday | 8am-5pm
Training sessions and drop-in support hours are available daily.
The Shoreline Support Center has 24/7 self-service resources available to answer your questions.
Key Dates & Shutdowns
The weeks before and after ctcLink launch require the college to cease some activities during the transition. Please make a note of these important dates.
|Start Date(show)||End Date(hide)||Date||Description|
|03/18/2022||04/02/2022||April 1||Tuition Payment Due Date - Tuition is due April 1 by 3pm PST. For students who enroll late (after April 1), tuition is due within 24 hours|
|04/21/2022||04/22/2022||April 21||ctcLink service disruption due to the DG6-B Bio-Demo Conversion. ctcLink will be unavailable from 9pm on 4/21 until 4am on 4/22|
|04/22/2022||04/25/2022||April 22||ctcLink service disruption due to the DG6-B Weekend Conversion and ctcLink launch for Clover Park Technical College, Columbia Basin College, and Walla Walla Community College. ctcLink will be unavailable from 3pm on 4/22 until 8am on 4/25|
|05/05/2022||05/06/2022||May 5||ctcLink service disruption due to the DG6-C Bio-Demo Conversion. ctcLink will be unavailable from 9pm on 5/5 until 4am on 5/6|
|05/06/2022||05/09/2022||May 6||ctcLink service disruption due to the DG6-C Weekend Conversion and ctcLink launch for Bates Technical College, South Puget Sound Community College, and Yakima Valley College. ctcLink will be unavailable from 3pm on 5/6 until 8am on 5/9|